9. 咨询产品使用情况

咨询产品使用情况英文邮件范文1

Dear Mr. Zhao,
You bought a Lenovo Commercial computer in our store in Beijing last year. Thank you for your trust to our brand.
Now we would like to know whether our product is in a good situation. Please fill out the enclosed questionnaire about its service condition and other concerned problems, and then e-mail us so that we can update its technology. Besides, we'll send you a small gift.
We will appreciate your confirmation of availability at your earliest convenience.
Sincerely yours,
Chen Jun

尊敬的赵先生：
去年，您曾在我们北京店购买过一台联想商务计算机。感谢您对我们产品的信赖。
现在，我们想了解一下产品使用情况是否良好。请填写所附有关产品的使用情况和其他您关心问题的问卷调查，然后寄给我们，以便我们改进生产技术。我们另有一份小礼物相赠。
期待您的早日回复。
陈军
谨上

咨询产品使用情况英文邮件范文2

Dear Mr. Chen,
Thank you for your letter dated 5 March.
I have filled out the questionnaire and some other problems. Generally speaking, the computer functions well, yet it isn't in good heat dissipation condition, especially in summer, its temperature is as high as 60˚C. It would be wonderful if you could pay more attention to this.
Faithfully yours,
Zhao Feng

尊敬的陈先生：
感谢您3月5日的来函。
我已经填写了问卷及相关的问题。这台电脑总体来说运行良好，但就是散热差，尤其是夏天，温度甚至高达60˚C，请您多关注下这个问题。
赵锋
谨上

咨询产品使用情况英文邮件范文3

Dear Mr. Chen,
I have filled out the questionnaire.
We're very satisfied with your after-sales service. However, though its high configuration and favorable price satisfy me, I should point out that the computer system is always halted and it suddenly has the condition of black screen of death. We would benefit greatly from it if you could update it technology.
Faithfully yours,
Zhao Feng

尊敬的陈先生：
我已经填写的调查问卷。
我们对您的售后服务非常满意，但是，我必须指出，虽然电脑配置好、价格优惠，但是电脑有时死机，有时还会突然出现黑屏的情况。如果你们能够改进这方面的技术，我们亦会受益不尽。
赵锋
谨上