Seven: Which chart shows Freebird's market share for last year? So how did everyone at Freebird feel about last year's market share? Well, it's not very good news. Sales fell considerably, causing us to lose twelve and a half percent of our market share. If we look at this chart of the four biggest producers, we can see we've lost our place as market leaders, and are now in joint second position. It's rather worrying... Eight: When will Mr Richards receive the new photocopier? Mr Richards, this is Maynards Office Supplies speaking. The photocopier you wanted has arrived today. We're still waiting for the other goods you ordered.