Now listen and answer questions 27 to 30. Well, one thing you have to remember is that in a marketing report, you've got to have what they call an executive summary at the beginning. I forgot that and I got marked down. Yeah, I've drafted it. I've got an overview. Have you got something about the background there? Yeah. Good. So I've just made a summary of the main points. I wasn't sure whether or not I should have my aims there. No, that's too personal. The executive summary is just like what a manager would read to get a general idea of your report if he was in a hurry. Right. Then I'm OK for the first main part, all of the macroenvironment stuff, but it's when I get onto the problems section...I've listed all the problems that Coffee Now and Shaffers are facing, but then what?