1.We can almost end misunderstanding if we empty our minds of biases, preconceptions,arrogance,narrow-mindedness,and stereotyping
如果我们能够消除偏见、先入之见、傲慢、狭隘和模式化的思想,我们几乎就能消除误会
。2.AS long as we realize that two monologues do not make a dialogue, and communication does not mean others must agree with us,we should do all right.
只要我们明白两个独白不能组成一个对话,明白交流并不意味着别人一定要同意我们的观点,我们就能做好
。3.Communicate with brevity and in generic terms in order to allow the recipient to fill in the positive ornegative touch of the message. You job is to predict the best moment for the message to arrive.
交流时应该尽量使用简洁易懂的语言,达样可以让听话人感受到你所传达的信息里的积极或消极色彩
。你的任务是决定应该在什么时候传达你要表达的信息 。4.Letting the recipient fill in his expectation is the smarter choice, leading to less arguments and ultimately eliminating fights over conflicting perceptions.
满足听话人的预期是比较聪明的做法,这样可以减少争论,最终会消除因为观点不同引发的争吵
。5.Reiterating endlessly is what most people do most of the time only to run into even more arguments.
大多数时候很多人会不停地重复自己的观点,这样只会导致更多的争论
。