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2004年英语专业四级考试全真试题

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TEXT F

First read the following question.?
82.This is a letter of ____.?
A. introduction B. apology C. complaint D. recommendation?

Now, go through TEXT F quickly and answer question 82.?
June 15,200
Dear Sir,?
Your shipment of twelve thousand “Smart” watches was received by our company this morning. However, we wish to make a number of complaints concerning the serious delay in delivery and your failure to carry out our instructions with regard to this order.?
Late delivery of the goods has caused us to disappoint several of our most valued customers.?
The second complaint concerns the mismatch in colour between the watches we ordered and those delivered.?
As a result of the above problems, therefore, we feel that the most suitable course of action is to return to you unpaid any of the goods considered unsatisfactory.? We look forward to your prompt reply.??
Yours sincerely, ?
Marks Swift?
Managing Director, ?
Johnson & Sons Ltd.

重点单词   查看全部解释    
flight [flait]

想一想再看

n. 飞行,航班
n. 奇思妙想,一段楼

 
comparison [kəm'pærisn]

想一想再看

n. 比较

联想记忆
majority [mə'dʒɔriti]

想一想再看

n. 多数,大多数,多数党,多数派
n.

 
communication [kə.mju:ni'keiʃn]

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n. 沟通,交流,通讯,传达,通信

 
resist [ri'zist]

想一想再看

v. 抵抗,反抗,抵制,忍住
n. 防蚀涂层

联想记忆
scenery ['si:nəri]

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n. 布景,风景,背景

 
priority [prai'ɔriti]

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n. 优先权,优先顺序,优先

 
unsatisfactory ['ʌn.sætisfæktəri]

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adj. 不能令人满意的

 
solve [sɔlv]

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v. 解决,解答

 
procedure [prə'si:dʒə]

想一想再看

n. 程序,手续,步骤; 常规的做法

联想记忆


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