我想把这个商品退掉_情景会话_英语对话

情景会话分类

最新情景会话

aExcuse me... 打扰一下...: bYes, sir. How may I be of service?
是的,先生,需要什么服务吗?
aI would like to return this item... Are refunds allowed? 我想把这个东西退掉...可以退款吗?: bCertainly. The customer is always right, we are here to serve you. Is there a reason that you would like to return it? Did you have problems with our product or services?
当然可以.顾客总是对的,我们随时为您服务.为什么要退掉?您对我们的产品和服务有什么问题吗?
aNo, no... It was just the wrong size. 不,不是的...只是大小不合适.: bWould you be interested in an exchange as opposed to a refund? I think I can help you to find the appropriate size.
那你想调换一下还是要退款?我想我能帮你找到合适的尺寸.
aNo. I would rather just return it. 不用了.我还是想退掉.: bSure, no problem. Do you happen to have the receipt?
当然可以,没问题.你带收据了吗?
aYeah, right here. 带了,在这儿...: bOk, just a moment, please. Here you are, I need you to sign here, please. And here is your refund. Is there anything else I can help you with?
好的,请等一下.给您,请在这里签字.这是你的退款.还有什么需要我帮忙的?
aNo, thank you. 没有了,谢谢你.: bYou're welcome. Have a nice day!
别客气.祝你一天都开心!

1. Excuse me对不起；打扰一下
例句:
Excuse me, but I must say you are completely wrong. 对不起，但是我必须说你完全错了。

2. refund n.偿还；退款
The residents made a claim for the refund of property tax. 居民们要求发还物业税。
The customer is always right顾客总是对的
we are here to serve you我们随时为您服务

3. receipt n.收据；收条
May I have a receipt? 我可以要一张收据吗？

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