商贸英语实用对话 Unit15:On the Telephone

（15）On the Telephone
On the telephone I
◆ Operator: East-West Trading Company.
◆ Buyer: Mr. Bruce Wang, please.
◆ Operator: I'm sorry; he's not in. Could I take a message?
◆ Buyer: This is Mr. Winston from New York Novelties. When do you expect him?
◆ Operator: He didn't say when he'd return. Do you want him to call you back?
◆ Buyer: If he gets in before 3:00 -- your time -- have him call me. Otherwise, I'll get back to him tomorrow.
◆ Operator: I'll be sure to give him the message.
On the telephone II
◆ Operator: Good morning, Far East Die Casting Corporation.
◆ Buyer: May I speak to Ms. Bonnie Chen in the export department?
◆ Operator: May I ask who's calling please?
◆ Buyer: This is Mr. Elliot of Minnesota Motors.
◆ Operator: Please hold just a moment, Mr. Elliot.
◆ Later ...
◆ Ms. Chen : Hello, Mr. Elliot. This is Bonnie Chen speaking. How are you?
◆ Buyer: Just fine. How about you?
◆ Ms. Chen : Fine, thanks. What can I do for you?
◆ Buyer : We find we need a lot more of those die-out gaskets we've been ordering.Would you be able to supply them at such short notice?
◆ Ms. Chen: How many would you need, and when would you need them?
◆ Buyer : We'd need 500 cases by the end of the year- at the latest.
◆ Ms. Chen : I think we could do it for you, but I'd have to check with our production team before I promise.
◆ Buyer : That would be great. When could you let me know for sure?
◆ Ms. Chen : Would tomorrow morning be all right?
◆ Buyer : That's fine. I'll be expecting your call.
◆ Next day ...
◆ Ms. Chen : Hello, Mr. Elliot. Bonnie Chen.
◆ Buyer : Yes, Ms. Chen. Good news, I hope?
◆ Ms. Chen : Yes, good news. We can have the 500 cases of gaskets ready for shipment by November . Can
you get them from San Francisco to Minnesota in time?
◆ Buyer : Yes, we've got a warehouse and an agent in San Francisco.
◆ Ms. Chen : Good. The shipping documents are to be sent with the Head Officer.
◆ Buyer : Thanks. I'll tell my agent. Will you cable me if there's any problem?
◆ Ms. Chen : I'll do that, but we don't anticipate any difficulties.
On the telephone III
◆ Buyer : This is Mr. Hilton calling from Allied Toys. Is that Ms. Chan?
◆ Manuf.: Yes, can I help you?
◆ Buyer : Do you remember the order I placed for 50,000 plastic dolls that wet?
◆ Manuf. : Certainly. I have your order right here.
◆ Buyer : I'm sorry about this Ms. Chan, but my superiors at Allied won't approve l0 the order after hearing the price. They think we could do better in Hong Kong. I wondered if you could give us a better price so we could keep the order with your company?
◆ Manuf. : The only way I can give you a better price is if you order I00,000 instead of 1l 50,000. Then I could give
them to you for $3.50 each.
◆ Buyer : It's a deal.
◆ Manuf : Fine. I'll change the order form.
◆ Buyer: I really appreciate your flexibility on this. I'm glad we could keep the order with you.