Calling a supply store
A: Office Supplies, Inc. Robert speaking, may I help you?
B: Hi, Robert. This is Janet Reese calling from American Advertising. We placed an order with you about a week ago.
A: Yes, Ms. Reese. I remember, you spoke with me. Is there a problem?
B: Well, it still hasn’t gotten here, and my boss is pretty angry about it.

给办公用品店打电话
A：办公用品公司。我是罗伯特，能为您效劳吗？
B：你好，罗伯特。我是美洲广告公司的珍妮特·雷兹。大约一周前我跟你订过一批货。
A：是的，雷兹小姐。我记得，您是跟我讲的。有问题吗？
B：是这样，这批货到现在还没到，我的老板对此很恼火。