Three: Which group of consumers will the company target?Traditionally, we've targeted consumers under twenty, especially students, who buy CD-ROMs.New research shows our marketing should be directed at the fifty to seventy age-group;people who buy software for their children, grandchildren and themselves.They're now our target group.Four: How will the part be delivered?Where's that part we ordered? The suppliers promised it would come today.They've just phoned they've got problems. Two vans have broken down.What? But it's urgent ask them to put it on the next train.I did, but their motorbike courier's already set off with it, apparently. Well in that case.