Hi, I need assistance, please.How can I help you today?My phone refuses to turn on anymore.It looks like it short circuited.Well, I did drop it many times.I'm afraid I can't help you.I guess I'll have to use the warranty.According to your contract, you may choose a new phone.I'll just get the same brand again.Will you need the warranty?No. Just have the phone.Make sure you don't go dropping it!