Excuse me. I would like to return this.What seems to be the problem?It's not working correctly.When did it start having problems?As soon as I took it out of the box.I see. Would you like to exchange it?No, I think I'd just like my money back.Alright. Did you pay with a credit card?Yes, I paid with the store credit card.I'll return the purchase price to your card.Can I get any cash in return?No. You now have store credit in your card.