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Lesson 15 Dialogue Cultural Intelligence
Having such a diverse workforce is surely an asset, but sometimes all sorts of impediments prevent us from seeing eye-to-eye.
For sure! I have tried small talk as way to build a tie, but sometimes I crave major tactics to convey deep cultural insights.
Unfortunately, I don't think that you and I can take a crash course.
We'll just have to assimilate over time even though speed is the essence of most business these days.
Sometimes cultural cues are even more important than the message itself in order to be understood and accepted.
Right on. We need to practice true localization.
We can't just be here, but we truly have to be a part of the social fabric to create acceptance and avoid misunderstanding.
It'ssometimes products are attractive and embraced because of their "foreignness," and other times they are rejected for that very reason.
Exactly, it is hard to know in advance when your product will miss the mark in the foreign market.
So far, no one has been openly hostile, but we shouldn't mistake that for total inclusion either.
Now I see why "cultural intelligence" is listed as a necessary aptitude in the modern CEO.
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