Good afternoon Sir, may I please see your passport and reservation? Here you go. I 'm sorry sir, this flight has been cancelled due to some mechanical problems. Cancelled! So what am I supposed to do now? We apologize for any inconveniences that may be caused by this. If your flight is urgent, I can put you on a waiting list for another flight this evening, but it's on a first come first served basis, so there is no guarantee that you will be able to take that flight. What's my other option? If you can wait until tomorrow, we will put you up in a hotel for today and you can take scheduled flight for tomorrow morning. That's fine. I 'll do that then. Thank you for your understanding sir. I will book your flight now.