您的一件衣服缩水了_情景会话_英语对话

aRoom service.May I come in? 客房服务。我能进来吗？: bYes．please.
请进。
aHere is your laundry. I am sorry to tell you that one of your clothes has shrunk due to our fault． 这是您送洗的衣服。很抱歉地告诉您，因我们的失误您的一件衣服缩水了。: bOh，my god.
哦，天啊。
aWe are terribly sorry for that.Could you please buy a new one and give us the receipt? We will refund the cost of the laundry and the new sweater. 我们对此深表抱歉。您愿意再买一件新的，并把发票给我们吗？我们会退还您洗衣费并赔偿您的毛衣的。: bI hope so.
希望这样吧。
aWould you please fill out the form? 能把这张表填了吗？

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