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[酒店英语口语就该这么说] 酒店英语口语就该这么说 第65期:处理投诉
I'm terribly sorry, sir. We'll take this into consideration. May I call the room attendant up now to have your room tidied?非常抱歉,先生。我们会考虑这点的。我立刻派厢务员整理您的房间好吗?2014-10-20 编辑:liekkas
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[旅游口语脱口说] 旅游口语脱口说(MP3+中英字幕) 第58期:处理投诉
It is free of charge. It's compliments of our restaurant.这是不收费的。我们餐厅免费赠送。I'm very sorry for my clumsiness.我为我的笨拙道歉。2015-11-16 编辑:wendy