Actually, although it was a bit long, it was definitely useful. The trouble often is, when the management take on new staff, they don't necessarily really know what skills or qualities are needed. I want someone who's more than just a secretary typing out letters every day... I'm looking for a right hand, someone to do everything... and this book spells out what that means... it's helped me to draw up a job description.

Well, I wish I'd read it years ago! That would have saved me from some of my worst inefficiencies. I'd recommend it to anyone. It shows you how to produce a perfect schedule for getting through your workload... Once you've got yourself organised, made lists of tasks and priorities, you can make best use of each and every day... otherwise you're just constantly confusing your PA with endless requests, all terribly urgent...